Over 30,000 healthcare professionals in Kosovo—nurses, dentists, pharmacists, and other medical members—can now easily manage their licenses, memberships, and professional education through a single digital platform. The Integrated System for the Chambers of Health Professionals (ISCHP) brings together essential processes like data management, licensing, membership payments, and professional education into one seamless system. 

The Solution

The ISCHP was designed to replace outdated, fragmented systems with a unified and user-friendly platform. It integrates existing tools, such as Pro Data and Excel files, and includes API connections for automated payment processing. The platform addresses key challenges like digitizing the licensing process, aligning regulations across chambers, and streamlining membership payments. With features like online license renewal and detailed reporting tools for tracking training points, ISCHP makes life easier for healthcare professionals and chamber administrators alike. 

  • Key Features:  
  • Centralized Licensing: Manage online license acquisition and renewals seamlessly.  
  • Membership Payments: Automate membership fee collection and processing.  
  • Professional Education Tracking: Track training points and professional development.  
  • Data Integration: Smooth integration with existing systems for efficient data management.  
  • Comprehensive Reporting: Generate reports on metrics such as license status and education progress.  

It also introduces several advanced features to enhance the user experience:  

  • Seal Management: Members can apply for a seal if they hold one or more licenses. The platform provides a comprehensive seal management system, where applications can be approved, rejected, or set to pending if additional documents are required. This streamlined process ensures efficient handling of seal requests while maintaining transparency and accuracy for both members and administrators.  
  • Event Management and Attendance Tracking: When an event is created, members can record their attendance by scanning a QR code. The system logs their entry and exit, automatically awarding points for each session they attend. Once the event concludes, the platform calculates and assigns the total points accumulated during all sessions.  
  • Event Functionality Overview: Events can consist of one or more sessions, each with its designated points. However, the total points for all sessions cannot exceed the overall points allocated to the event. Members participating in sessions have their points calculated and added to their profile upon the event’s completion.  

Outcome

This solution has fundamentally improved how healthcare professionals in Kosovo interact with their chambers. It offers faster, more efficient online services, helping professionals save time and focus on their work. For over 30,000 users, including 1,500 pharmacists, the platform has streamlined the management of licenses, memberships, and education. By transforming complex, paper-based processes into a smooth digital experience, ISCHP represents a major leap forward in modernizing healthcare professional management in Kosovo.