Brief
Shell is one of the largest energy companies in the world, employing an average of 94,000 people and operating in more than 70 countries. Their headquarters are located in The Hague, the Netherlands. The parent company of the Shell group is Royal Dutch Shell plc, which is established in England and Wales. Shell Kosovo turned to us to provide them with the best solution for their customers and employees.
Solution
The Shell App enables users to take their fuel transactions to a digital level. Through this app, users can register with their physical cards or request new cards and track all their spending from Shell points in the country. They can also view current prices of derivates in real time as well as their spending in Shell grocery stores. The dashboard on the other hand allows to manage users, campaigns, notifications, and products. The app includes real-time response and analysis features that enable employees and field personnel to access and store data wherever and whenever needed, making the information flow smoothly.
Outcome
This solution helped the company increase business growth, improve communication, get real-time visibility across the business and reach high customer satisfaction and retention.