Brief

Our client is a leading financial firm in Switzerland offering a wide range of financial services, private loans, mortgage and installment insurance to individuals. With a reputation for reliability and customer-centricity, the client aimed to modernize its loan application platform to streamline processes and maintain competitiveness in the digital era. 

The Challenges

The current path to progress had some obstacles.  

• Usability Challenges: The existing platform had a complex user interface, leading to a high bounce rate and incomplete applications.  
• Scalability Issues: As the client expanded its customer base, the existing platform struggled to handle increased traffic and application volumes efficiently.  
• Compliance Concerns: Regulatory changes required the integration of new features to ensure compliance with Swiss financial regulations, including data privacy and anti-money laundering laws. 

Solution 

Through a collaborative effort involving user research, compliance expertise, and agile development practices, we successfully redesigned the loan application platform. The new platform not only improved user experience and efficiency but also ensured compliance with regulatory requirements, positioning our client for continued success in the competitive financial services industry. 

• Improved User Experience: Enhanced the platform’s usability and accessibility to increase application completion rates. 
• Increased Scalability: Redesigned the platform infrastructure to support a growing user base and increased application volumes. 
• Ensured Regulatory Compliance: Integrated necessary features to meet Swiss financial regulations without compromising user experience or efficiency. 

Key Features Implemented

• Simplified Application Process: Redesigned the application forms and user interface to streamline the process and reduce friction for users. 
• High Security Measures: Enhanced security protocols to safeguard sensitive user data and ensure compliance with data protection regulations. 

Client Overview

Creative Business Solutions (CBS) has been dedicated to addressing the difficulties faced by businesses during the loan process since 2016. Recognizing the need for an innovative solution, CBS, in partnership with USAID, created LORES (Loan Referral System), an assisted system designed to help farmers and agribusinesses obtain loans and financing. LORES served as a connecting bridge between businesses and financial institutions, providing professional experience and facilitating access to credit.  

Seeking to enhance their system and cater to the evolving market needs, CBS turned to Kutia to develop LORES+, a fintech system aimed at revolutionizing the loan referral process for the wider business community in Albania. 

Technical Implementation

Recognizing the potential for a faster and more sophisticated loan referral process, Kutia embarked on the development of LORES+, drawing upon an extensive expertise in creating Fintech products for international clients. With a skilled team experienced in financial technology, Kutia employed an advanced approach to develop the product. 

LORES+ utilizes cutting-edge technologies to deliver seamless user experience and robust functionality. By leveraging a powerful frontend framework and an excellent backend development approach, we engineered a solution that pushes the boundaries of loan referral in Albania. 

Key Features

Roles: The role-based architecture provides different functionalities and access levels to various user roles, ensuring effective user management and robust security measures. 

Cases Table: A comprehensive table displays all loan applications, allowing for easy tracking and management of the loan referral process. 

Timeline Chat: The integrated timeline chat feature preserves the entire communication history between the client (applicant) and the banks, facilitating efficient collaboration and documentation. 

Loan Configuration: Banks’ services and loan types are displayed in the loan configuration section, streamlining the management and customization of loan offerings. 

Matrix-based Logic: Lores+ relies on a matrix-based approach to suggest the best loan application from lowest interest rate to the highest, for each specific case, optimizing the loan matching process. 

Currency Coefficient: The platform incorporates a currency coefficient logic that allows for seamless conversion of coefficients from Euro to Albanian lek (and vice versa), ensuring accurate currency calculations. 

Reports: Lores+ offers a wide range of reports, including business activity, banking activity, bank agent activity, bank performance, agent performance, and SME user performance, providing valuable insights for decision-making and performance evaluation. 

Brief

Our client is the largest debt collection company in Norway, measured in the number of cases. It is following up almost 2 million cases for Norwegian business and industry this year. In total, this amounts to around NOK 23 billion for payment. 

We have been providing customized web solutions for them, becoming a liable partner during their business growth. 

Solutions

For years now, we have been providing different web solutions, customized for their company needs. These solutions include finance, management, education (internal training), surveys, booking forms, report generator.  

Brief

Our client wanted to build a solution that would contribute to creating good payment habits in personal finances, especially for students who are over 18 years old.  

Solution

We built a bank web solution that contains three calculators: 

1. Debt collection calculator 

2. Deadline of the debt 

3. Budget / Investment calculation  

By updating data, users get financial advice on how to become smart buyers and control their personal budget.  By calculating their finances, they can control their spending in a fast and easy way.  

The results of all calculations can be downloaded as an excel file. 

The web solution also consists of a quiz where users can get answers on how much they actually understand from words and expressions and what they know about finances and debt collection. 

Brief

Our client needed a customized calculator for their business to manage the commissions, project budgets, and other financial information related to their stakeholders. 

Solution

We provided a web solution that allowed our client to have access to financial data in real-time. By constantly adding data such as commissions, sales, beneficiaries, rates, project budgets and other information, the tool provides fast financial reports in real time. 

Brief

This accounting company needed our help to manage their clients efficiently. Each accountant had nearly 50 clients and conducted work manually. They needed a system that was easy to use and manage all their sales orders and invoices. Cash flow issues were faced so they wanted to shorten the cycle between fulfillment and getting paid. They were unable to analyze finances properly due to poor financial reporting. 

Solution

We built a cloud-based platform that meets the needs of the accounting company for programs and services that help them to efficiently manage their finances. In addition to popular programs for invoicing, accounting, inventory, payroll, and expense management, we integrated different APIs of industry-specific solutions from their suppliers into the platform. 

We created a functional platform that includes every action at any time on only one platform. This solution helped our client to collaborate and share their work within the company in an efficient way. An important feature that helped our client even more is its suitability to work even when traveling, via the mobile app. 

Kutia Team analyzed carefully the request and decided to come up with a very fruitful idea. There is nothing better than a light quiz to keep up the spirit of students, and also engage them in transactions that are important for their future endeavors.

Our team found a proper way of engaging students from all over Norway to enter a platform where they can control their personal finances, using a quiz, and this way also getting more advices on how to continue their life in a more economical way.

A lot of data has been gathered and then translated into questions that students have to go through if they want to have results in the end, results that will allow them to plan their future, their personal investments and time management, and to capitalize better.

Main technology stack: PHP Laravel, MySQL, VueJs